VoIP Phone Systems for UK Businesses
Smarter Business Communications Start Here
Comms Connect is a trusted UK business VoIP provider, delivering flexible, feature-rich phone systems designed to help your business grow. Whether you’re a startup, small business, or expanding enterprise, our VoIP solutions adapt to your needs-with crystal-clear calls, remote working features, and expert support built-in.
Contact Us
Submit your details on the form and a member of the team will be in touch.
VoIP Assessment
Complete our short assessment form to define your requirements
Business VoIP Packages
Packages That Scale with You
Starting from just £9.99 per user/month, our pricing is simple, transparent, and competitive. Speak to us about bundles that include VoIP, broadband, mobiles, and more.
Basic
- £9.99 per user/month
- Unlimited calls to landlines and mobiles
- Mobile and desktop app
- IVR
- Voicemail
- Hold Music
Professional
- £12.99 per user/month
- BLR (busy lamp field)
- Hunt Groups
- Call recording
- Click to dial
- Business Hours
- Personalised greetings
(Includes previous package features)
Complete
- £14.99 per user/month
- AI Transcription
- CRM integration
- Call Queues
- Agent reporting
- Callbacks
- Voicemail transcription
- Microsoft Team integration
(Includes previous package features)
How we set up your UK VoIP Landline
Site Survey
We assess all customer requirements, recognising that each setup is unique. We first verify that cabling, internet speeds, and IT equipment can support internet phone calls.
Bespoke Configuration
Beyond just selling licenses, we handle everything from call answering setups to configuring holiday settings.
Installation Day
Comms Connect engineers install handsets or set up headsets if desk phones aren't needed. Our engineers provide user training on phone usage and adjust call routing as necessary.
Ongoing Support
Comms Connect offers continuous support, managing all our customers' needs.
“The Comms Connect team have always offered great support to LCH, from Rene, Reshma and Cem to the wider team they are always friendly… and always understanding of our ever changing business needs.”
Business Cases
Find out how we helped these businesses who were in need of a VoIP system.
Business Case One
Outdated VoIP system
Business Case Two
Unreliable VoIP system
Business Case Three
Office move
Business Case Four
Migration to VoIP
LCH needed help with their outdated VoIP system
Their current system was not well managed and was missing important features such as the ability to direct calls to the correct people, groups and departments. Some of their staff were working from home, so they also needed a reliable and secure method of communication.
Henry Dony Associates had not been receiving calls consistently
They experienced poor call quality, with crackling lines and their broadband was painfully slow at times.
Simon Miller Architects were moving into a new office.
They wanted to keep disruption to a minimum and continue running business as usual, by moving their business communications seamlessly to the new premises.
The Housing Network needed to update their old landlines
They faced various communication challenges and had never used business mobiles before and were unsure where to start.
Our Difference
Choose Comms Connect for Business VoIP
Fully Managed Service
We don't just sell the system; we manage it. From setup to support, we handle everything.
Tailored to Your Business
Whether you're 5 users or 150, we'll customise a package that fits your needs today and tomorrow.
UK-Based Support
Need help? Talk to real people who understand your setup.
Secure & Compliant
Voice recording, GDPR compliance, and robust call logging come as standard.
Choosing the Right VoIP Option by Business Size & Need
Small business (under 50 staff)
Recommended VoIP option:
Hosted VoIP or mobile VoIP (smartphone app)
Growing Company with in-house IT
Recommended VoIP option:
Hosted or Hybrid VoIP
Remote-First Workforce
Recommended VoIP option:
Hosted VoIP with Softphones + MS Teams VoIP
Call Centre / Customer Support Team
Recommended VoIP option:
Hosted VoIP with advanced reporting & call queues
Corporate / Multisite Organisation
Recommended VoIP option:
Leased line + hosted or Hybrid VoIP
Developer-led or Tech SaaS
Recommended VoIP option:
API-based (e.g. Twilio) or CRM VoIP plugins
VoIP Solutions by Business Size
Startups & Growing Businesses
Small to Mid-Sized Teams
Larger or Multi-Site Businesses
Get set up quickly with simple pricing and systems you can grow into. We'll help you sound professional from day one with features like Auto-attendants (IVR), call forwarding, and mobile apps that let you work from anywhere.
Popular Features for Startups
- Easy mobile integration
- Flexible user licences
- Low setup costs
As your team grows, so does the need for smart call handling and reporting. Our VoIP systems support multiple users, departments, and locations-while staying easy to manage.
Popular Features for small to mid-sized teams
- Call routing by department or time of day
- Call recording for training & compliance
- Microsoft Teams or CRM integration
- Shared phonebooks, voicemails, hunt groups
Bring all your communications under one roof with centralised control, advanced call analytics, and full disaster recovery planning.
Great for multi-site operations, contact centres, and busy support desks.
Wallboards & live call stats
Advanced reporting
Inbound call queues
Voice recording with audit trail
SLA-based support contracts
popular features for large businesses
- Wallboards & live call stats
- Advanced reporting
- Inbound call queues
- Voice recording with audit trail
- SLA-based support contracts
FAQs
Find quick answers to common questions about our services. If you need more details, our team is here to help.
VoIP, or Voice over Internet Protocol, is a technology that allows voice communications to be transmitted over the internet instead of traditional phone lines.
VoIP works by utilising a VoIP-enabled phone or software on a computer to transmit voice as data packets over an internet connection. It integrates with existing IP networks and can support various communication features.
VoIP offers businesses cost savings on long-distance and international calls, scalability for growing operations, advanced features like call routing and conferencing, and integration capabilities with other business systems.
Reliability hinges on internet connection quality. Providers ensure uptime and call quality through robust network management and redundancy measures.
Yes, most VoIP providers offer number portability, allowing customers to transfer existing phone numbers to their VoIP service.
See What Our Customers Have to Say
The BT Switch Off 2027
In 2027, BT will switch off all the UKs traditional phone lines. Every phone line in the UK must move over to an internet-based solution. Keep your business communications running smoothly, contact Comms Connect today on 0345 370 5000.
Contact Us Today
Looking for mobile, broadband, or complete solutions? Our team will guide you to the right solution.
