Did you know that in 2025 BT are switching off all traditional ISDN phone lines? With Comms Connect you can beat the rush to switch with our new product — PhoneLine+.
What is PhoneLine+?
PhoneLine+ is a simple internet-based telephone system, which you can set up to serve the needs of your small business. There is no need to change your familiar phone number, which makes life easier for your customers, and cheaper for you as you won’t have to amend any of your stationery or marketing material.
In addition, you can also add dedicated numbers which will get routed to different functions within your business. This means that you can anticipate the reason for the call and answer accordingly, giving your customers a more streamlined experience and making your business look bigger than it is!
PhoneLine+ can be loaded on the devices of your choice including laptop, tablet, or mobile phone (whether Android or Apple) or IP handset. If you are logged in on that device, then it will ring when a call comes in. This allows all calls to be answered wherever you are situated, so you don’t have to be tied to your main phone and can get on with your working day whether in or out of your business premises.
As well as including what you’d expect from a regular phone system such as voicemail and call divert, there are some extra features such as ‘Snooze’’: set a simple status such as ‘Lunch’ or customise it further if needed.
Getting started
It’s very easy to get started with PhoneLine+. Once you’ve downloaded it to the device of your choice, the simple interface makes it very easy for you to set it up to your specifications. It’s delivered via email so no waiting around half the day for an engineer to call.
Analytics
This is an interesting built-in feature that lets you see your call patterns and usage trends, checks that calls are being answered in your absence, and monitors progress against your goals. Reports can be filtered by time period, users and numbers, or you can create and download a report to suit a specific need.
Security
Last, but definitely not least there should be no worries about fraudulent activity. Access to PhoneLine+ is password protected so your information and that of your customers is held securely.
To get ahead of the 2025 BT switch off – call us today on 0345 370 5000 or click here to find out more about PhoneLine+ – you and your business won’t regret it.
