The Product
VOIP
The Customer’s Issue
The customer was paying too much for their phone system and wanted to change without disruption to their sites during the transition.
How we solved it?
Comms Connect were able to port the numbers from BT. We then put in new fibre optic broadband and put in the new phone system. We provided the customer with 8 new colour screens and handsets free of charge saving the customers £1200. There was no downtime. We then trained their staff within an hour by which point they were confident and relaxed about using the new system.
Our Customer Commented
“I would just like to take this opportunity to thank you in writing for the exceptional service you have given my company.
We recently upgraded all of our phones to internet phones, with your help and support and our bills have dramatically dropped. The service you provided was superb, making the transition seamless for everyone at all three sites. I would not hesitate to recommend you to friends and family.”
